Call Center Agent Retention and Turnover: The Best of Call Center Management Review

• Edition:
• 2002, ICMI Press (International Customer Management Institute)
• Trade paperback, Good

• Details:
• ISBN: 0970950799
• ISBN-13: 9780970950796
• Publisher: ICMI Press (International Customer Management Institute)
• Published: 2002
• Language: English
• Alibris ID: 17319667493

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• Standard Shipping: $4.65

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