|
Paperback,
Good
Call Center Agent Turnover and Retention: the Best of Call Center Management Review
by Ahearn, L., Bauer, B., Burchman, S., Kerwin, Jb., Carver, J., Cline, M., Hush, S., Kingsland, R., Levin, G., Mayben, J.
2002, ICMI Press (International Customer Management Institute)
ISBN-13:
9780970950796
See Item Details ▾
|
Project HOME
BEST
Philadelphia,
PA,
USA
|
$15.93
|
