Examines the changing role of the service desk professional. This book describes the business and technology trends that are shaping the direction of the service desk industry and the opportunities available to those pursuing a service desk career.
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Examines the changing role of the service desk professional. This book describes the business and technology trends that are shaping the direction of the service desk industry and the opportunities available to those pursuing a service desk career.
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Add this copy of A Guide to Customer Service Skills for the Service Desk to cart. $9.34, good condition, Sold by BookHolders rated 5.0 out of 5 stars, ships from Gambrills, MD, UNITED STATES, published 2010 by Cengage Learning.
Add this copy of A Guide to Customer Service Skills for the Service Desk to cart. $13.01, very good condition, Sold by ThriftBooks-Reno rated 5.0 out of 5 stars, ships from Reno, NV, UNITED STATES, published 2010 by Cengage Learning.
Add this copy of A Guide to Customer Service Skills for the Service Desk to cart. $13.01, good condition, Sold by ThriftBooks-Dallas rated 5.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 2010 by Cengage Learning.
Add this copy of A Guide to Customer Service Skills for the Service Desk to cart. $19.49, good condition, Sold by FirstClassBooks rated 4.0 out of 5 stars, ships from Little Rock, AR, UNITED STATES, published 2010 by Cengage Learning.
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Add this copy of Guide to Customer Service Skills for the Service Desk to cart. $19.59, very good condition, Sold by TextbookRush rated 4.0 out of 5 stars, ships from Grandview Hts, OH, UNITED STATES, published 2010 by Cengage Learning.
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Add this copy of A Guide to Customer Service Skills for the Service Desk to cart. $27.98, good condition, Sold by Booksavers rated 5.0 out of 5 stars, ships from Hagerstown, MD, UNITED STATES, published 2014 by Cengage Learning.
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2015. 4th edition. Multiple copies available! Usual school labels including a book number on the edge, otherwise a good softcover with clean pages and light cover wear. Book only-does not include software or other resources. Booksavers receives donated books and recycles them in a variety of ways. Proceeds benefit the work of Mennonite Central Committee (MCC) in the U.S. and around the world.
Add this copy of A Guide to Customer Service Skills for the Service Desk to cart. $36.81, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 2010 by Cengage Learning.
Add this copy of A Guide to Customer Service Skills for the Service Desk to cart. $39.15, fair condition, Sold by Textbook Campus rated 5.0 out of 5 stars, ships from Lexington, KY, UNITED STATES, published 2014 by Cengage Learning.
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Fair. Assume it may have one of the following conditions; Light water staining/damage, but not enough to affect the usage of the book, a cover that has been taped or repaired, repaired binding and/or highlighting and annotations throughout, but the book will get you through a term. If you are a picky buyer you probably want to look for a more expensive book. All of our books come with a 30 day, money back guarantee. Item does not include any supplemental items such as access codes, discs, etc. Order.
