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Customer Relationship Management: A Global Perspective Customer Relationship...

Gerhard Raab, Riad A. Ajami
Buy from $2.04

Higher Education Quality Assurance in Sub-Saharan Africa: Status, Challenges, Opportunities, and Promising Practices Higher Education Quality...

Peter Nicolas Materu
Buy from $20.41

Statistical and Managerial Techniques for Six SIGMA Methodology: Theory and Application Statistical and Managerial...

Stefano Barone, Eva Lo Franco
Buy from $89.40

Modular Kaizen: Continuous and Breakthrough Improvement Modular Kaizen: Continuous...

Grace L Duffy
Buy from $60.53

Total Quality Management for Project Management Total Quality Management for...

Kim H Pries, Jon M Quigley
Buy from $56.28

Metrics 2.0: Creating Scorecards for High-Performance Teams and Organizations Metrics 2.0: Creating...

Ruth A Huwe
Buy from $47.25

The Man Who Discovered Quality: How W. Edwards Deming Brought the Quality Revolution to America--The Stories of Ford, Xerox, and GM The Man Who Discovered...

Andrea Gabor
Buy from $11.24

Navigating the Minefield: A Practical Km Companion Navigating the Minefield: A...

Patricia Lee Eng, Paul J Corney
Buy from $39.06

The Complete Lean Enterprise: Value Stream Mapping for Office and Services, Second Edition The Complete Lean Enterprise:...

Beau Keyte, ew A. Locher
Buy from $31.84

Juran's Quality Handbook Juran's Quality Handbook

J.M. Juran, A. Blanton Godfrey
Buy from $112.67

The Death and Life of the American Quality Movement The Death and Life of the...

Robert E Cole (Editor)
Buy from $9.29

Blah to Bling: Living the Exceptional Life Blah to Bling: Living the...

Venus Stark
Buy from $21.07

Why Lean Transformation Fails: Common challenges to adopting new leadership and management systems Why Lean Transformation Fails...

Steven Leuschel, Bob Emiliani (Foreword by)
Buy from $26.17

The Nonprofit Management Handbook: Operating Policies and Procedures The Nonprofit Management...

Tracy D Connors (Editor)
Buy from $32.08

Clinical Practice Guidelines We Can Trust Clinical Practice Guidelines...

Committee on Standards for Developing Trustworthy Clinical Practice Guidelines, Board on Health Care Services
Buy from $68.88

Total Quality Management: Concepts, Strategy and Implementation for Operational Excellence Total Quality Management:...

Sunil Sharma
Buy from $29.85

The Point of Care: How one leader took an organisation from ordinary to extraordinary The Point of Care: How one...

Cathy Balding, PhD
Buy from $23.09

Why TQM Fails What to Do about It Why TQM Fails What to Do...

Mark Graham Brown, Theodore E Brown
Buy from $6.99

Becoming Iconic: How to Make Today's Ceiling Tomorrow's Floor Becoming Iconic: How to Make...

Kris Whitehead
Buy from $10.24

Six Sigma Beginner: How to Make Lean Six Sigma Even Leaner (A Brief Guide to How and Why This Is Beneficial) Six Sigma Beginner: How to...

Anna Kirkpatrick
Buy from $20.14

Making an Impact Making an Impact

Timm J Esque
Buy from $15.36

Untangling Organizational Gridlock: Strategies for Building a Customer Focus Untangling Organizational...

Michele L. Bechtell
Buy from $7.99

Quality, Safety, and Environment: Synergy in the 21st Century Quality, Safety, and...

Pascal Dennis
Buy from $9.00

Beating Japan: How Hundreds of American Companies Are Beating Japan Now Beating Japan: How Hundreds...

Mr. Francis McInerney, Sean White
Buy from $8.99

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