Let's Get Real
Khalsa Mahan,
Mahan Khalsa
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Exceeding Customer...
Kirk Kazanjian,
Alan Sklar (Read by)
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The Automatic Customer:...
John Warrillow,
Don Hagen (Narrator)
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The Language of Trust:...
Michael Maslansky
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Matter: Move Beyond the...
Peter Sheahan,
Julie Williamson
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The Referral Engine: Teaching...
John Jantsch
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Ignore Your Customers (and...
Micah Solomon,
Jakob Lewis (Read by)
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When Fish Fly: Lessons for...
John Yokoyama,
Joseph Michelli
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Fish
Stephen C Lundin, PhD,
Harry Paul
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The Convenience Revolution:...
Shep Hyken,
Timothy Andres Pabon (Narrator)
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Woo, Wow, and Win: Service...
Thomas A Stewart,
Patricia O'Connell
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Fish! Tales: Real-Life...
Stephen C Lundin, PhD,
John Christensen (Read by)
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The Ultimate Question 2.0:...
Fred Reichheld,
Rob Markey (Contributions by)
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Zombie Loyalists: Using Great...
Peter Shankman,
Jason Huggins (Narrator)
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Fish! Sticks: A Remarkable...
Stephen C Lundin, PhD,
Oliver Wyman (Read by)
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The Cult of the Customer:...
Shep Hyken,
Timothy Andres Pabon (Narrator)
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Chief Customer Officer 2.0:...
Jeanne Bliss,
Christine Marshall (Read by)
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The Fine Print: How Big...
David Cay Johnston,
Todd McLaren (Narrator)
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Lean Solutions: How Companies...
James P Womack,
Daniel T Jones
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Selling Professional Services...
Tom Parks,
David Mattson (Foreword by)
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Customer Mania!: It's Never...
Jim Ballard,
Fred Finch
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Do It! Marketing: 77 Instant...
David Newman
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The Power of Why: Breaking...
C Richard Weylman, CSP,
Jeff Cummings (Read by)
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Satisfied Customers Tell...
Pete Blackshaw,
Lloyd James (Narrator)
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