Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Fine in Fine jacket. Book. 9 1/4 h x 6 1/4w. A real nice clean unmarked 340 page first edition hardcover. Using real-life situations and anecdotes of people confronted with challenging, anger-producing situations, From Rage to Resolution offers methods to help you · recognize that even the simplest conflict is intensely complicated; · realize why the strategy of don't-get-mad-get-even doesn't solve problems; · use the five traditional methods of conflict resolution effectively; · become skilled at verbally addressing conflict so that a win-win outcome is assured; · mediate a conflict; · recognize the relationship between anger/hostility and health/illness.