Heather Baker

Heather had over twenty years' experience as a secretary and PA before setting up Baker Thompson Associates Limited in 2000. The company specialises in the training and development of secretarial and administrative staff, www.bakerthompsonassoc.co.uk. She now travels all over the world working with large and small companies to enable their office staff and PAs to work more effectively and efficiently. She is an acclaimed international speaker and has worked in a wide variety of places including...See more

Heather had over twenty years' experience as a secretary and PA before setting up Baker Thompson Associates Limited in 2000. The company specialises in the training and development of secretarial and administrative staff, www.bakerthompsonassoc.co.uk. She now travels all over the world working with large and small companies to enable their office staff and PAs to work more effectively and efficiently. She is an acclaimed international speaker and has worked in a wide variety of places including London, Liverpool, Paris, Abu Dhabi, Dubai, Singapore, Melbourne, Sydney and Johannesburg. She is a best selling author of books on speed writing, minute taking and business writing. She worked for ICI Pharmaceuticals (now AstraZeneca) and Hewlett Packard; she spent 5 years in France working for the Commercial Director of Cognac Hine and then 10 years with Granada Media working up to Personal Assistant to the Managing Director, commuting regularly between their offices in Manchester and London.She created this speed writing system based on some of the principles of shorthand to fulfil a requirement by many companies for a quick and easy way for their employees to take notes. The course became very popular and she was often asked if there was a book with the basics of the system - so here it is! See less