Feargal Quinn

Feargal Quinn is Managing Director of Superquinn, the Irish supermarket group which he founded in 1960 and which has an international reputation for excellence in customer service. His bestselling book Crowning the Customer (O'Brien Press) is used by multi-national companies as the essential customer care manual. It has been translated into several languages. Feargal Quinn is a board member of a number of international retailing organisations, and has received two honorary doctorates. In 1993...See more

Feargal Quinn is Managing Director of Superquinn, the Irish supermarket group which he founded in 1960 and which has an international reputation for excellence in customer service. His bestselling book Crowning the Customer (O'Brien Press) is used by multi-national companies as the essential customer care manual. It has been translated into several languages. Feargal Quinn is a board member of a number of international retailing organisations, and has received two honorary doctorates. In 1993 he was elected to the Irish Senate as an independent member. See less