Craig Clapper

Craig Clapper, PE, CMQ/OE, is a partner in Press Ganey Strategic Consulting and a founding partner of Healthcare Performance Improvement (HPI). For 30 years, he has been a leader in safety culture transformation for Duke Energy, the U.S. Department of Energy, ABB, Westinghouse, Framatome ANP, Sentara Healthcare, and Sharp Healthcare. He has served as Chief Knowledge Officer of HPI, Chief Operating Officer of HPI, and Chief Operating Officer of Performance Improvement International, among other...See more

Craig Clapper, PE, CMQ/OE, is a partner in Press Ganey Strategic Consulting and a founding partner of Healthcare Performance Improvement (HPI). For 30 years, he has been a leader in safety culture transformation for Duke Energy, the U.S. Department of Energy, ABB, Westinghouse, Framatome ANP, Sentara Healthcare, and Sharp Healthcare. He has served as Chief Knowledge Officer of HPI, Chief Operating Officer of HPI, and Chief Operating Officer of Performance Improvement International, among other leadership positions in the nuclear power industry. See less