For anyone who is discouraged, withdrawn and isolated at work due to verbal attacks--or, just as often, has been provoked into shouting matches and verbal confrontations with his or her attacker--this book shows exactly what to say and do to end the humiliation and torment.
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For anyone who is discouraged, withdrawn and isolated at work due to verbal attacks--or, just as often, has been provoked into shouting matches and verbal confrontations with his or her attacker--this book shows exactly what to say and do to end the humiliation and torment.
Read Less
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Seller's Description:
Good. Connecting readers with great books since 1972. Used books may not include companion materials, some shelf wear, may contain highlighting/notes, and may not include cd-rom or access codes. Customer service is our top priority!
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Seller's Description:
This book is in good condition with very minimal damage. Integrity of the book is in good condition with no missing pages. Pages can have minimal notes or highlighting. Cover image on the book may vary. Ships out quickly in a secure plastic mailer!