For anyone who is discouraged, withdrawn and isolated at work due to verbal attacks--or, just as often, has been provoked into shouting matches and verbal confrontations with his or her attacker--this book shows exactly what to say and do to end the humiliation and torment.
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For anyone who is discouraged, withdrawn and isolated at work due to verbal attacks--or, just as often, has been provoked into shouting matches and verbal confrontations with his or her attacker--this book shows exactly what to say and do to end the humiliation and torment.
Read Less