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Why Didn't You Say That in the First Place?: How to Be Understood at Work

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Why Didn't You Say That in the First Place?: How to Be Understood at Work - Heyman, Richard, Ph.D.
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This book is written for anyone in an organization who is frustrated by the way miscommunication at work prevents people from getting things done. Heyman shows that a variety of forces contribute to misunderstandings, from culture to gender to class, and he brings the insights of discourse analysis to bear in recognizing the problem. Index.

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Why Didn't You Say That in the First Place?: How to Be Understood at Work 1997, Jossey-Bass

ISBN-13: 9780787903442

Trade paperback

Why Didn't You Say That in the First Place?: How to Be Understood at Work 1994, Jossey-Bass, San Francisco, CA

ISBN-13: 9781555426538

Hardcover