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What is Total Quality Control?

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What Is Total Quality Control? - Ishikawa, Kaoru, and Ishikawa
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This worldwide bestseller, which has enabled large and small companies to increase profits, reduce labor strife, and improve customer relations, teaches the management techniques that have made the Japanese global business leaders.

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What Is Total Quality Control? 1991, Prentice Hall

ISBN-13: 9780139524417

Trade paperback