Two top executives--one from the powerful United Auto Workers union and one from auto titan General Motors--offer a fascinating inside look at labor-management relations that profiles the most creative approach yet to TQM: a "Quality Network" that has revitalized both camps and holds promise for any unionized workplace. 25 illustrations.
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Two top executives--one from the powerful United Auto Workers union and one from auto titan General Motors--offer a fascinating inside look at labor-management relations that profiles the most creative approach yet to TQM: a "Quality Network" that has revitalized both camps and holds promise for any unionized workplace. 25 illustrations.
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Seller's Description:
Very Good. Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included.
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Seller's Description:
Very good in very good dust jacket. Signed by author. DJ has slight wear (noticable at corners) and soiling. Signed by Tom Weekley. Minor edge soiling. xxiii, [1], 392 p. Bibliography. Index. This account profiles a creative approach to Total Quality Management, detailing how labour and management joined forces at General Motors. The work should appeal to all business readers interested in TQM and turn-around strategies, providing models for: implementing quality initiatives in a unionized workplace; removing barriers to union-management communication; and forging successful co-operative efforts between labour and big business.
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Seller's Description:
Good in good dust jacket. This is a used book in good condition and may show some signs of use or wear. This is a used book in good condition and may show some signs of use or wear.