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Understanding the Communication Process in the Workplace - Institute of Leadership & Management
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Communication is the key to a satisfactory work environment. This textbook outlines the nature and importance of communication and process of communication in the workplace. An essential reference for practicing or potential first line managers, this textbook will also be a useful resource for students of business communication at various levels.

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Understanding the Communication Process in the Workplace 2007, Routledge, Oxford

ISBN-13: 9780080464336

5th edition

Trade paperback