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Transforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience

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Transforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience - Kenney, Charles
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This Shingo Prize winner tells the story of a group of clinicians, administrators, frontline workers, trustees, and leaders blessed with vision, courage, and a relentless determination to improve. It is the story of a medical center transformed.

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Transforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience 2010, Productivity Press, Oxford

ISBN-13: 9781563273759

Hardcover