This is the first book to examine Total Quality Management for the building cleaning maintenance industry. It demonstrates how to motivate employees to improve the quality of your service, and focuses on the customer with a methodology used successfully by hundreds of teams.
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This is the first book to examine Total Quality Management for the building cleaning maintenance industry. It demonstrates how to motivate employees to improve the quality of your service, and focuses on the customer with a methodology used successfully by hundreds of teams.
Read Less
Add this copy of Total Quality Management for Custodial Operations: a to cart. $98.30, new condition, Sold by discount_scientific_books rated 3.0 out of 5 stars, ships from Sterling Heights, MI, UNITED STATES, published 1994 by CRC Press.
Add this copy of Total Quality Management for Custodial Operations: a to cart. $102.16, new condition, Sold by discount_scientific_books rated 3.0 out of 5 stars, ships from Sterling Heights, MI, UNITED STATES, published 1994 by CRC Press.
Add this copy of Total Quality Management for Custodial Operations: a to cart. $155.76, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 1994 by Routledge.
Add this copy of Total Quality Management for Custodial Operations: a to cart. $204.58, new condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 1994 by Routledge.
