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Total Quality Management - Jimenez, Elizabeth
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Total Quality Management (TQM) is a management philosophy and approach focused on improving the quality and performance of an organization by involving all employees in continuous improvement efforts. TQM emphasizes meeting customer needs and expectations, eliminating defects, reducing waste, and promoting a culture of excellence. It involves systematic processes, data-driven decision making, and employee empowerment to achieve long-term success and customer satisfaction. By integrating quality principles across all levels ...

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Total Quality Management 2023, Independently Published

ISBN-13: 9798856753416

Trade paperback