Davidow and Uttal's breakthrough book gives managers in any field the know-how for providing outstanding customer service--the key to beating the competition in today's shrinking global marketplace. Based on leaders who triumphed, as well as those who didnot, the authros outline a six-point competitive advantage.
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Davidow and Uttal's breakthrough book gives managers in any field the know-how for providing outstanding customer service--the key to beating the competition in today's shrinking global marketplace. Based on leaders who triumphed, as well as those who didnot, the authros outline a six-point competitive advantage.
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Add this copy of Total Customer Service: the Ultimate Weapon to cart. $9.45, fair condition, Sold by Anybook rated 5.0 out of 5 stars, ships from Lincoln, UNITED KINGDOM, published 1990 by Harper Perennial.
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Seller's Description:
This is an ex-library book and may have the usual library/used-book markings inside. This book has soft covers. In fair condition, suitable as a study copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item, 250grams, ISBN: 9780060920098.
Add this copy of Total Customer Service: the Ultimate Weapon to cart. $3.38, very good condition, Sold by Kennys.ie rated 4.0 out of 5 stars, ships from Galway, IRELAND, published 1990 by Harper Perennial.
Add this copy of Total Customer Service: the Ultimate Weapon to cart. $4.98, good condition, Sold by Goldstone Books rated 4.0 out of 5 stars, ships from Ammanford, CARMS, UNITED KINGDOM, published 1990 by HarperCollins.
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Seller's Description:
Good. All orders are dispatched within 1 working day from our UK warehouse. Established in 2004, we are dedicated to recycling unwanted books on behalf of a number of UK charities who benefit from added revenue through the sale of their books plus huge savings in waste disposal. No quibble refund if not completely satisfied.
Add this copy of Total Customer Service: the Ultimate Weapon: a Six to cart. $9.98, good condition, Sold by ThriftBooks-Atlanta rated 5.0 out of 5 stars, ships from Austell, GA, UNITED STATES, published 1990 by Harper Perennial.
Add this copy of Total Customer Service: the Ultimate Weapon: a Six to cart. $11.35, very good condition, Sold by Wonder Book - Member ABAA/ILAB rated 5.0 out of 5 stars, ships from Frederick, MD, UNITED STATES, published 1990 by Harper Perennial.
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Very Good. Very Good condition. A copy that may have a few cosmetic defects. May also contain a few markings such as an owner's name, short gifter's inscription or light stamp.
Add this copy of Total Customer Service: the Ultimate Weapon: a Six to cart. $55.97, new condition, Sold by Just one more Chapter rated 5.0 out of 5 stars, ships from Miramar, FL, UNITED STATES, published 1990 by Harper Perennial.
Add this copy of Total Customer Service: the Ultimate Weapon: a Six to cart. $8.98, fair condition, Sold by Once Upon A Time Books rated 4.0 out of 5 stars, ships from Tontitown, AR, UNITED STATES, published 1990 by Harper Perennial.
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Seller's Description:
Fair. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear. It may also be ex-library or without dustjacket. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear. It may also be ex-library or without dustjacket.
Add this copy of Total Customer Service: the Ultimate Weapon: a Six to cart. $8.99, like new condition, Sold by The Book Cellar rated 4.0 out of 5 stars, ships from Nashua, NH, UNITED STATES, published 1990 by Harper Perennial.
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Fine. Size: 5x0x8; Almost new book. Over 1, 000, 000 satisfied customers since 1997! Choose expedited shipping (if available) for much faster delivery. Delivery confirmation on all US orders.
Add this copy of Total Customer Service: the Ultimate Weapon: a Six to cart. $34.73, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 1990 by Harper Perennial.
Add this copy of Total Customer Service: the Ultimate Weapon: a Six to cart. $65.83, new condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 1990 by Harper Perennial.
