This book presents a comprehensive view of how to set up a Help Desk, including how to plan and manage Help Desks, the tools and methologies of Help Desk software, the issue of outsourcing, and the Help Desk as a marketing tool. The book is designed to help companies implement and manage their computer support effort in the most economical and effective manner.
Read More
This book presents a comprehensive view of how to set up a Help Desk, including how to plan and manage Help Desks, the tools and methologies of Help Desk software, the issue of outsourcing, and the Help Desk as a marketing tool. The book is designed to help companies implement and manage their computer support effort in the most economical and effective manner.
Read Less
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
This is an ex-library book and may have the usual library/used-book markings inside. This book has soft covers. In fair condition, suitable as a study copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item, 500grams, ISBN: 9781850322047.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!
