It's the worst sort of surprise: A valued and seemingly happy employee gives his notice. Can you do anything at this point Probably not. Could you have anticipated the departure and tried to prevent it? Absolutely. That's where this book comes in. This practical guide introduces managers to a powerful new engagement and retention tool: the stay interview. Smart companies have begun conducting these periodic reviews in order to discover why their important talent might leave and to solve any problems before they actually ...
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It's the worst sort of surprise: A valued and seemingly happy employee gives his notice. Can you do anything at this point Probably not. Could you have anticipated the departure and tried to prevent it? Absolutely. That's where this book comes in. This practical guide introduces managers to a powerful new engagement and retention tool: the stay interview. Smart companies have begun conducting these periodic reviews in order to discover why their important talent might leave and to solve any problems before they actually quit. Written by the retention expert who pioneered the process, The Stay Interview shows managers how to: Prepare for the meeting Anticipate an employee's top issues - Set realistic expectations from the start - Respond to difficult questions - Listen effectively and dig deeper - Craft a detailed and effective stay plan complete with timeline - Assess each employee's level of engagement, predict potential exits, and communicate results to upper management Complete with the five best questions to ask and sample scripts for different situations, The Stay Interview is the key to a more engaged . . . and much more productive team.
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Seller's Description:
Fine. The book may have a bump on a corner or some slight scuff marks from handling. All pages are very nice and clean! This book is in LIKE NEW condition. All items will ship by the next business day after we received your order. 95% of our packages arrive in 4 business days or less!
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Seller's Description:
The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials.
