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The Relationship Advantage: Information Technologies, Sourcing, and Management

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The Relationship Advantage: Information Technologies, Sourcing, and Management - Kern, Thomas, and Willcocks, Leslie P, Professor
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The post-contract relationship in IT outsourcing often determines the success or failure of an outsourcing venture. Using five longitudinal case studies, the authors address the various factors involved in outsourcing relationships and present pointers to assist managers and practitioners achieve the 'relationship advantage' in outsourcing.

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The Relationship Advantage: Information Technologies, Sourcing, and Management 2002, Oxford University Press, USA, Oxford, England

ISBN-13: 9780199241927

Hardcover