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The Practical Guide to Achieving Customer Satisfaction in Events and Hotels

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The Practical Guide to Achieving Customer Satisfaction in Events and Hotels - Berners, Philip, and Martin, Adrian
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The Practical Guide to Achieving Customer Satisfaction in Events and Hotels is the 4th title in the Routledge series The Practical Guide to Events and Hotel Management and presents expert-led insight of customer service best practice within events and hotels.

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The Practical Guide to Achieving Customer Satisfaction in Events and Hotels 2022, Routledge, Oxford

ISBN-13: 9780367723859

Trade paperback

The Practical Guide to Achieving Customer Satisfaction in Events and Hotels 2022, Routledge, Oxford

ISBN-13: 9780367723873

Hardcover