The co-author of "Service America!" warns business leaders that those who don't have the courage and stamina to develop clear charters for their destinies will blunder into the future, dragged along by circumstance. In this book, Albrecht presents a thought-stirring process for formulating a vision and a direction for a company and communicating that vision in a compelling way to everyone in the organization. Illus.
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The co-author of "Service America!" warns business leaders that those who don't have the courage and stamina to develop clear charters for their destinies will blunder into the future, dragged along by circumstance. In this book, Albrecht presents a thought-stirring process for formulating a vision and a direction for a company and communicating that vision in a compelling way to everyone in the organization. Illus.
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Seller's Description:
Fair. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear. It may also be ex-library or without dustjacket. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear. It may also be ex-library or without dustjacket.
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Seller's Description:
Very Good. Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included.
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Seller's Description:
Very Good in Very Good jacket. Near Fine in Near Fine jacket Illustrated tan dustjacket. Slight shelfwear to jacket edges. Couple slightly dogearred pages.
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Seller's Description:
Like New. Signed Copy Collectible-Like New. Very Good dust jacket. Signed/Inscribed by author on front endpage. (customer services, organizational effectiveness)
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Seller's Description:
Near Fine in Price Cl'd, Else Near Fine jacket. 8vo-over 7¾"-9¾" tall. Tiny groove on each bottom board edge, light rubbing on bottom edge of heel of spine corner. Red spine and edges with gold lettering on spine, tan boards. 213 pages.
