"With the rapid development of artificial intelligence and labor-saving technologies like self-checkouts and automated factories, the future of work has never been more uncertain, and even jobs requiring high levels of human interaction are no longer safe. [This book] explores the human connections that underlie our work, arguing that what people do for each other in these settings is valuable and worth preserving. Drawing on in-depth interviews and observations with people in a broad range of professions--from physicians, ...
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"With the rapid development of artificial intelligence and labor-saving technologies like self-checkouts and automated factories, the future of work has never been more uncertain, and even jobs requiring high levels of human interaction are no longer safe. [This book] explores the human connections that underlie our work, arguing that what people do for each other in these settings is valuable and worth preserving. Drawing on in-depth interviews and observations with people in a broad range of professions--from physicians, teachers, and coaches to chaplains, therapists, caregivers, and hairdressers--Allison Pugh develops the concept of 'connective labor,' a kind of work that relies on empathy, the spontaneity of human contact, and a mutual recognition of each other's humanity"
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