An official introduction to the newly adopted structure, this guide explains the basic concept of IT service management and the place of ITIL, introducing the new lifecycle model, which puts into context all the familiar ITIL processes from the earlier books.
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An official introduction to the newly adopted structure, this guide explains the basic concept of IT service management and the place of ITIL, introducing the new lifecycle model, which puts into context all the familiar ITIL processes from the earlier books.
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Edition: 2007, Stationery Office Books (TSO)
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Details: ISBN:
0113310617
ISBN-13:
9780113310616
Pages:
238
Publisher:
Stationery Office Books (TSO)
Published:
2007
Language:
English
Alibris ID:
18006441006
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Seller's Description: Good. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
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Edition: 2007, Stationery Office Books (TSO)
Trade paperback,
Good
Details: ISBN:
0113310617
ISBN-13:
9780113310616
Pages:
238
Publisher:
Stationery Office Books (TSO)
Published:
2007
Language:
English
Alibris ID:
18175965036
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Edition: 2007, Stationery Office Books (TSO)
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Good
Details: ISBN:
0113310617
ISBN-13:
9780113310616
Pages:
238
Publisher:
Stationery Office Books (TSO)
Published:
2007
Language:
English
Alibris ID:
17639642374
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Edition: 2007, Stationery Office Books (TSO)
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Details: ISBN:
0113310617
ISBN-13:
9780113310616
Pages:
238
Publisher:
Stationery Office Books (TSO)
Published:
01/2007
Language:
English
Alibris ID:
16645223597
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Seller's Description: New. Size: 8x8x0; New. In shrink wrap. Looks like an interesting title!
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ISBN-13: 9780113310616
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