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The Human Touch: Personal Skills for Professional Success

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The Human Touch: Personal Skills for Professional Success - Paul, Debra, and Cadle, James, and Thomas, Phillipa
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Strong interpersonal skills are a fundamental requirement in all work environments. This book provides expert guidance for IT and other professionals on key skills including: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coaching and mentoring; and problem solving.

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The Human Touch: Personal Skills for Professional Success 2012, BCS, the Chartered Institute for IT, Swindon

ISBN-13: 9781906124915

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