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The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations

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The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations - Cross, Robert L, and Parker, Andrew
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A powerful, visual framework helps managers discover how employees really communicate and collaborate to get work done - and helps them identify ways they can influence these social networks to improve performance and innovation. In "The Hidden Power of Social Networks," Cross and Parker, experts in "social network analysis"--a technique that visually maps relationships between people in large, distributed groups - apply this powerful tool to management for the first time. Based on their in-depth study of sixty informal ...

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The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations 2004, Harvard Business Review Press, Boston, MA

ISBN-13: 9781591392705

Hardcover