Quality function deployment (QFD) is a powerful tool that helps companies identify and meet customer needs and produce quality- and cost-driven products. The authors show why QFD is needed and how it can be incorporated into any company, regardless of product line, service, or business environment. This easy-to-understand, revised guide gives readers a complete introduction to QFD and how it can prevent design details from being overlooked in the rush to get products to market.
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Quality function deployment (QFD) is a powerful tool that helps companies identify and meet customer needs and produce quality- and cost-driven products. The authors show why QFD is needed and how it can be incorporated into any company, regardless of product line, service, or business environment. This easy-to-understand, revised guide gives readers a complete introduction to QFD and how it can prevent design details from being overlooked in the rush to get products to market.
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