Everyone eventually faces the task of delivering bad news. This book prepares readers for the difficult task of "speaking up" in difficult situations, reminding us that if people cannot raise observations, problems go unsolved--something no organization can afford. The book concludes with a "tool box" of exercises, a basic skills list and other supplemental material.
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Everyone eventually faces the task of delivering bad news. This book prepares readers for the difficult task of "speaking up" in difficult situations, reminding us that if people cannot raise observations, problems go unsolved--something no organization can afford. The book concludes with a "tool box" of exercises, a basic skills list and other supplemental material.
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Very good. **SHIPPED FROM UK** We believe you will be completely satisfied with our quick and reliable service. All orders are dispatched as swiftly as possible! Buy with confidence! Greener Books.
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Fine. Trade paperback (US). Glued binding. Cloth over boards. 288 p. Jossey-Bass Business & Management. In Stock. 100% Money Back Guarantee. Brand New, Perfect Condition, allow 4-14 business days for standard shipping. To Alaska, Hawaii, U.S. protectorate, P.O. box, and APO/FPO addresses allow 4-28 business days for Standard shipping. No expedited shipping. All orders placed with expedited shipping will be cancelled. Over 3, 000, 000 happy customers.
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New. Trade paperback (US). Glued binding. Cloth over boards. 288 p. Jossey-Bass Business & Management. In Stock. 100% Money Back Guarantee. Brand New, Perfect Condition, allow 4-14 business days for standard shipping. To Alaska, Hawaii, U.S. protectorate, P.O. box, and APO/FPO addresses allow 4-28 business days for Standard shipping. No expedited shipping. All orders placed with expedited shipping will be cancelled. Over 3, 000, 000 happy customers.
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PLEASE NOTE, WE DO NOT SHIP TO DENMARK. New Book. Shipped from UK in 4 to 14 days. Established seller since 2000. Please note we cannot offer an expedited shipping service from the UK.
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New. Daily, we all face opportunities to convey difficult messages to peers, bosses and employees from news about sales shortfalls to discussions of sexual harassment. This work provides advice on the principles, strategies and skills for becoming an effective and courageous messenger at work. Num Pages: 288 pages, black & white illustrations. BIC Classification: KJP; KJW; VSC. Category: (G) General (US: Trade). Dimension: 245 x 168 x 24. Weight in Grams: 571. 1996. 1st Edition. Paperback.....We ship daily from our Bookshop.
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Seller's Description:
PLEASE NOTE, WE DO NOT SHIP TO DENMARK. New Book. Shipped from UK in 4 to 14 days. Established seller since 2000. Please note we cannot offer an expedited shipping service from the UK.
