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The Complete Guide to Conflict Resolution in the Workplace

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The Complete Guide to Conflict Resolution in the Workplace - Masters, Marick F, and Albright, Robert R
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Packed with exercises, case studies, and checklists, the book also supplies: * an overview of workplace conflict * diagnostic tools for measuring it * techniques for resolving conflict, such as negotiation, labor/management partnerships, third-party dispute resolution, mediation, arbitration, more.

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The Complete Guide to Conflict Resolution in the Workplace 2002, Amacom, Nashville

ISBN-13: 9780814417188

Trade paperback

The Complete Guide to Conflict Resolution in the Workplace 2002, Amacom, New York, NY

ISBN-13: 9780814406298

Hardcover