Leadership. Sales. Customer service. Mastering these will go a long way towards making sure a business is successful. Byrd Baggett has provided easy-to-put-into-practice guidelines in his three best selling books: "Taking Charge, The Book of Excellence, "and " Satisfaction Guaranteed." These three books are now combined into one attractively packaged book.
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Leadership. Sales. Customer service. Mastering these will go a long way towards making sure a business is successful. Byrd Baggett has provided easy-to-put-into-practice guidelines in his three best selling books: "Taking Charge, The Book of Excellence, "and " Satisfaction Guaranteed." These three books are now combined into one attractively packaged book.
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