Offering information and advice on etiquette in various aspects of business, this book deals with such topics as handling complaints from dissatisfied customers, letter-writing, entertaining, chairing meetings, sexual harassment, job interviews, telephone courtesy and how to address dignitaries and senior and junior colleagues in the correct and acceptable way. There is a section on the particular problems that confront women in a business encounter, and quotes from the heads of major corporations stressing the importance ...
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Offering information and advice on etiquette in various aspects of business, this book deals with such topics as handling complaints from dissatisfied customers, letter-writing, entertaining, chairing meetings, sexual harassment, job interviews, telephone courtesy and how to address dignitaries and senior and junior colleagues in the correct and acceptable way. There is a section on the particular problems that confront women in a business encounter, and quotes from the heads of major corporations stressing the importance of business etiquette. The special difficulties of dealing with overseas companies are also addressed.
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Add this copy of The Complete Book of Business Etiquette to cart. $5.22, very good condition, Sold by Goldstone Books rated 4.0 out of 5 stars, ships from Ammanford, CARMS, UNITED KINGDOM, published 1991 by Piatkus Books.
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Seller's Description:
Very good. All orders are dispatched within 1 working day from our UK warehouse. Established in 2004, we are dedicated to recycling unwanted books on behalf of a number of UK charities who benefit from added revenue through the sale of their books plus huge savings in waste disposal. No quibble refund if not completely satisfied.
Add this copy of The Complete Book of Business Etiquette: the Essential to cart. $6.36, very good condition, Sold by Halcyon Books rated 4.0 out of 5 stars, ships from LONDON, LONDON, UNITED KINGDOM, published 1992 by Piatkus.
Add this copy of The Complete Book of Business Etiquette: the Essential to cart. $8.54, like new condition, Sold by In Other Words Books rated 5.0 out of 5 stars, ships from Plymouth, DEVON, UNITED KINGDOM, published 1991 by Piatkus.
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Seller's Description:
As New. 8vo-over 7¾-9¾" tall. pp. 192. Book new and unread, some faint tanning around page edges. 'Whether you are working on your own or as part of a larger organisation, you will want to put yourself across to your colleagues, superiors, clients and customers in the best possible light....(the book) will ensure that you handle yourself confidently and correctly every time. ' From the back cover.