Successful quality improvement efforts usually require major organizational change. Often, one person within the organization becomes the "change agent"--the individual who is charged with orchestrating the quality initiative. Without the proper guidance and knowledge, the organization's efforts may fail. This book shows how to overcome the stumbling blocks to creating positive change within an organization.
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Successful quality improvement efforts usually require major organizational change. Often, one person within the organization becomes the "change agent"--the individual who is charged with orchestrating the quality initiative. Without the proper guidance and knowledge, the organization's efforts may fail. This book shows how to overcome the stumbling blocks to creating positive change within an organization.
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Seller's Description:
This is an ex-library book and may have the usual library/used-book markings inside. This book has hardback covers. Book contains highlighter markings. In poor condition, suitable as a reading copy. Dust jacket in poor condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item, 850grams, ISBN: 9780873892872.
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