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The Basics of Process Improvement

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The Basics of Process Improvement - Boutros, Tristan, and Cardella, Jennifer
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Unlike other books that promote a specific process and performance improvement discipline, this book shows organizations how to achieve success by fixing basic operational issues and problems using a broad and wide-sweeping process-based toolkit. In addition, it helps individuals who have worked in stale- or siloed-thinking enterprises make the transition to a process or improvement-oriented culture and teaches those who are unfamiliar with process tools to look at their work with a new lens and adopt a continuous ...

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The Basics of Process Improvement 2017, CRC Press, London

ISBN-13: 9781138438019

Hardcover

The Basics of Process Improvement 2016, Productivity Press, Portland

ISBN-13: 9781498719889

Paperback