According to quality management expert Philip B. Crosby, "Leadership is learnable", and can be developed for any field--in business, government, education, even Little League. "Of all the gurus, no one has capitalized more on the swelling interest in quality than Philip Crosby . . . Crosby's client list reads like a Who's Who of corporate America".--"BusinessWeek".
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According to quality management expert Philip B. Crosby, "Leadership is learnable", and can be developed for any field--in business, government, education, even Little League. "Of all the gurus, no one has capitalized more on the swelling interest in quality than Philip Crosby . . . Crosby's client list reads like a Who's Who of corporate America".--"BusinessWeek".
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