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The 21st Century Supervisor: Nine Essential Skills for Frontline Leaders

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The 21st Century Supervisor: Nine Essential Skills for Frontline Leaders - Humphrey, Brad, and Stokes, Jeff
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This resource gives novice and expert supervisors the strategies they need to deal with common work situations. A great training tool for supervisors who are too busy to go through a formal training program, this accessible book speaks to users in a friendly, down-to-earth style, with worksheets and development plans that enable readers to put the information to use right away. This book can-be used in conjunction with a training workshop, or it can be employed independently as a self-study resource.

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The 21st Century Supervisor: Nine Essential Skills for Frontline Leaders 1999, John Wiley & Sons, San Francisco, CA

ISBN-13: 9780787946845

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