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Technology and the Insurance Industry: Re-Configuring the Competitive Landscape

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Technology and the Insurance Industry: Re-Configuring the Competitive Landscape - Cappiello, Antonella
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The book analyzes the role of technology in the redefinition of the competitiveness of insurance markets. With a focus on the competitive challenges of InsurTech startup to the incumbent insurers, the book will discuss the strategic role of technology both in the development and in the distribution of insurance services and explore the customer relationship evolution following the digitalization of services offered. The book presents original theoretical and empirical contributions addressing how digitalization impacts the ...

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Technology and the Insurance Industry: Re-Configuring the Competitive Landscape 2018, Palgrave Pivot, Cham

ISBN-13: 9783319747118

2018 edition

Hardcover