Software Requirements: Closing the User-Developer Gap - Technical Writer as Facilitator Between User and Developer During the Software Requirements Analysis Phase
Poor communication due to mind-set differences between technology developers and software users is cited as one reason why user requirements are not analyzed to the necessary level of detail and completeness, resulting in lower levels of usability. This book examines the apparent 'gap' between users and developers, particularly in relation to the gathering of user requirements. It considers an expanded role for the Technical Writer, and tests whether software can be made more usable by having the technical writer act as a ...
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Poor communication due to mind-set differences between technology developers and software users is cited as one reason why user requirements are not analyzed to the necessary level of detail and completeness, resulting in lower levels of usability. This book examines the apparent 'gap' between users and developers, particularly in relation to the gathering of user requirements. It considers an expanded role for the Technical Writer, and tests whether software can be made more usable by having the technical writer act as a facilitator between user and developer during requirements gathering. This book features an action research project in which the researcher works undercover as a technical writer on a commercial software development project. The statement of user requirements is developed from facilitated communication between software developers and users. The quality and usability of the resulting system is then evaluated. This book is valuable for technical writers seeking to add value to their services. It is also for students doing Action Research. Indeed, it is useful for anyone seeking practical ways to improve the software requirements process.
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New. Trade paperback (US). Glued binding. 208 p. In Stock. 100% Money Back Guarantee. Brand New, Perfect Condition, allow 4-14 business days for standard shipping. To Alaska, Hawaii, U.S. protectorate, P.O. box, and APO/FPO addresses allow 4-28 business days for Standard shipping. No expedited shipping. All orders placed with expedited shipping will be cancelled. Over 3, 000, 000 happy customers.
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PLEASE NOTE, WE DO NOT SHIP TO DENMARK. New Book. Shipped from UK in 4 to 14 days. Established seller since 2000. Please note we cannot offer an expedited shipping service from the UK.
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Seller's Description:
PLEASE NOTE, WE DO NOT SHIP TO DENMARK. New Book. Shipped from UK in 4 to 14 days. Established seller since 2000. Please note we cannot offer an expedited shipping service from the UK.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
New. Trade paperback (US). Glued binding. 208 p. In Stock. 100% Money Back Guarantee. Brand New, Perfect Condition, allow 4-14 business days for standard shipping. To Alaska, Hawaii, U.S. protectorate, P.O. box, and APO/FPO addresses allow 4-28 business days for Standard shipping. No expedited shipping. All orders placed with expedited shipping will be cancelled. Over 3, 000, 000 happy customers.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
New in New jacket. Software Requirements: Closing The User-Developer Gap-Technical Writer as Facilitator between User and Developer During the Software Requir (Paperback or Softback)
