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Social Commerce: Consumer Behaviour in Online Environments - Boardman, Rosy (Editor), and Blazquez, Marta (Editor), and Henninger, Claudia E (Editor)
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This timely edited collection offers a multidisciplinary perspective on social commerce, a phenomenon that has gained increasing interest over the last 8 years. Investigating how social media can be used to generate value for brands beyond customer relationship purposes, the skilled authors explore how social media users co-create value for businesses, influence other consumers and generate electronic word-of-mouth (eWOM). Providing insights from practitioners and academics, this book goes further than simply exploring e ...

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Social Commerce: Consumer Behaviour in Online Environments 2019, Palgrave MacMillan, Cham

ISBN-13: 9783030036164

2019 edition

Hardcover