Many of the Six Sigma methods successfully used in manufacturing are now being utilized in the transactional and service sectors. This resource provides a roadmap for implementing "customer-centric" Six Sigma.
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Many of the Six Sigma methods successfully used in manufacturing are now being utilized in the transactional and service sectors. This resource provides a roadmap for implementing "customer-centric" Six Sigma.
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Details: ISBN:
0071443304
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9780071443302
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558
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2005
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0071443304
ISBN-13:
9780071443302
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558
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2005
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English
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0071443304
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9780071443302
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2005
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Details: ISBN:
0071443304
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2005
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0071443304
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9780071443302
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558
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0071443304
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9780071443302
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0071443304
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9780071443302
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558
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0071443304
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9780071443302
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558
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McGraw-Hill Companies
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2005
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English
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