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#Share: Building Social Media Word of Mouth

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#Share: Building Social Media Word of Mouth - Wood, Natalie T, and Mu隳z, Caroline K
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The purpose of this book is to examine the influence of sWOM and provide guidance on how to operationalize its growing power. Each day, millions of consumers venture online to search and exchange product information, seek out, and share opinions. Electronic word-of-mouth (eWOM) communication has been shown to influence consumer actions across a variety of industries. A significant portion of eWOM occurs on social media platforms. Social word of mouth (sWOM)-a subset of eWOM-has incredible reach with the potential to ...

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#Share: Building Social Media Word of Mouth 2022, Business Expert Press, New York

ISBN-13: 9781637424148

2nd Revised edition

Trade paperback