Millennium Consulting Group produced this book to illustrate situations where people working in the retail industry performed at their best and worst. We wanted to show that companies and retail associates that commit to superior personal service can and will excel, and we wanted to share a funny and interesting story about a guy we came across during our research - a -regular Joe- retail associate who changed his career, and by proxy his life, by adopting a simple-yet-powerful outlook on customer service. We found that a ...
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Millennium Consulting Group produced this book to illustrate situations where people working in the retail industry performed at their best and worst. We wanted to show that companies and retail associates that commit to superior personal service can and will excel, and we wanted to share a funny and interesting story about a guy we came across during our research - a -regular Joe- retail associate who changed his career, and by proxy his life, by adopting a simple-yet-powerful outlook on customer service. We found that a lot of retail associates ask, -How can I get out of this job?- Very few ask themselves, -What can I get out of this job?- The answer to the second question is: A lot (provided they are approaching their jobs the right way).
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Seller's Description:
Book is in good condition and may contain underlining or highlighting and minimal wear. The book can also include library labels. May not contain miscellaneous items toys dvds etc. We offer 100% money back guarantee and fast customer support.
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Seller's Description:
Used book in good and clean conditions. Pages and cover are intact. Limited notes marks and highlighting may be present. May show signs of normal shelf wear and bends on edges. Item may be missing CDs or access codes. May include library marks. Fast Shipping.
