How people interact with others, and even with products and markets holds the key to business success. In this book, the authors have created a model for line and staff managers to analyze the underlying structure and dynamics of employee and customer relations. A practical application of this theory called Relationship Analysis is then introduced which enables individuals and organizations to evaluate and change real-life situations in the workplace.
Read More
How people interact with others, and even with products and markets holds the key to business success. In this book, the authors have created a model for line and staff managers to analyze the underlying structure and dynamics of employee and customer relations. A practical application of this theory called Relationship Analysis is then introduced which enables individuals and organizations to evaluate and change real-life situations in the workplace.
Read Less
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
As New in As New jacket. 220 pages. Book and Jacket appear to have hardly been read and are both in As new condition throughout. The only exception is a small inscription to the inside page.