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The relatively new concept of reengineering is causing confusion, excitement, and even apprehension for organizations unsure of where or how to begin this complex process. This book cuts straight to the essentials of reengineering and helps readers build a realistic plan for organizational improvement. Hands-on activities and other instructional tools simplify the reengineering process into attainable steps any manager will understand.

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Reengineering the Organization: A Step-By-Step Approach to Corporate Revitalization 1994, ASQ Quality Press, Milwaukee, WI

ISBN-13: 9780873892582

Trade paperback