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Reengineering Health Care: The Complexities of Organizational Transformation

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Reengineering Health Care: The Complexities of Organizational Transformation - McNulty, Terry, and Ferlie, Ewan
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Organizations are being urged to experiment with new structures and processes. A 'process perspective' on organizing is emerging as a major challenge to 'functional' principles of organizing established during the last century. Business process reengineering is one exemplar of process thinking that has received great attention amongst organizational theorists and practitioners. This in-depth account of business process reengineering within a major NHS hospital is an important contribution to the very limited stock of ...

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Reengineering Health Care: The Complexities of Organizational Transformation 2004, Oxford University Press, Oxford

ISBN-13: 9780199269075

Paperback