"This book gives both scientists and practical experts an insight into the many different facets of IT service quality management"--Provided by publisher.
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"This book gives both scientists and practical experts an insight into the many different facets of IT service quality management"--Provided by publisher.
Read Less
Add this copy of Quality Management for It Services: Perspectives on to cart. $32.43, new condition, Sold by Zubal Books rated 4.0 out of 5 stars, ships from Cleveland, OH, UNITED STATES, published 2010 by IGI Global.
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Seller's Description:
*Price HAS BEEN REDUCED by 10% until Monday, Dec. 23 (weekend sale item)* 350 pp., hardcover, BRAND NEW! ! . -If you are reading this, this item is actually (physically) in our stock and ready for shipment once ordered. We are not bookjackers. Buyer is responsible for any additional duties, taxes, or fees required by recipient's country.
