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Quality Management: Introduction to Total Quality Management for Production, Processing, and Services

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Quality Management: Introduction to Total Quality Management for Production, Processing, and Services - Goetsch, David L, and Davis, Stanley
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For courses in Quality Management, Total Quality Management, Quality Engineering, and Quality Technology. This direct, straightforward text provides students with material that focuses on making the theories and principles of total quality practical and useful in a real-world setting. It covers all of the elements of total quality, including several that receive little or no attention in other total quality books.

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Quality Management: Introduction to Total Quality Management for Production, Processing, and Services 2002, Prentice Hall, Upper Saddle River, NJ

ISBN-13: 9780130933874

4th edition

Hardcover

Quality Management: Introduction to Total Quality Management for Production, Processing, and Services 1999, Prentice Hall, Upper Saddle River, NJ

ISBN-13: 9780130116383

3rd edition

Hardcover