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Public Service Performance: Perspectives on Measurement and Management - George a, Boyne (Editor), and Kenneth J, Meier (Editor), and Laurence J, O'Toole, Jr. (Editor)
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An important 2006 contribution to the debate about how to improve the performance of public organizations.

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Public Service Performance: Perspectives on Measurement and Management 2010, Cambridge University Press, Cambridge

ISBN-13: 9780521172936

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