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Problem Management: An Implementation Guide for the Real World

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Problem Management: An implementation guide for the real world - Hall, Michael G
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Problem management is the IT service management process that tends to return more benefits more quickly than any of the others. This book offers real-world guidance on all aspects of implementing and running an effective problem management function. It gives IT practitioners, consultants and managers the tools to add real value to their businesses.

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Problem Management: An implementation guide for the real world 2014, BCS, the Chartered Institute for IT, Swindon

ISBN-13: 9781780172415

Trade paperback